ISO 17020 quality manual
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ISO/IEC 17020


The quality manual has the following table of contents.
Below you can download a sample.

Table of contents
 
0.0.   General
1.0.   Background of the inspection body
2.0.   Definitions and conventions
3.0.   Adminstrative requirement
4.0.   Independence, impartiality and integrity
5.0.   Confidentiality
6.0.   Organization and management
7.0.   Quality system
8.0.   Personnel
9.0.   Facilities and equipment
10.0. Inspection methods and procedures
11.0. Handling inspection samples and items
12.0. Records
13.0. Inspection reports and inspection certificates
14.0. Subcontracting
15.0. Complaints and appeals
16.0. Cooperation

Sample
 


Download a sample of our ISO 17020 quality manual here:
Quality Manual

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